Refund & Cancellation Policy

You can cancel your subscription at any time from your account dashboard (Dashboard → My plan → Cancel plan). Cancellations take effect at the end of the current monthly billing period.

If you cancel mid-cycle, deliveries will continue until the end of the period you have already paid for. No partial refund is issued for the remaining days in an active billing period.

You can pause your subscription instead of cancelling. While paused, deliveries stop and no renewal charge applies. You can resume at any time and your remaining days are preserved.

We issue full refunds in the following situations:

• Your subscription was never activated after payment (activation failure on our side).
• We missed 3 or more deliveries in a single billing period without prior notice.
• A food quality or safety issue is reported and verified within 2 hours of delivery.

Refunds are processed within 7 business days to the original UPI source. We do not issue cash refunds.

• Change of mind after activation.
• Inability to receive delivery at the specified address (e.g. nobody present, gate locked).
• Meals consumed and then reported as unsatisfactory. Contact us before eating if you suspect a quality issue.
• Requests for refund made more than 24 hours after the disputed delivery.

Contact us via WhatsApp or the Contact page with your order reference number, a description of the issue, and (for quality issues) a photo if available. We aim to respond within 4 hours.

Contact page or WhatsApp.